Dr. Ane Irizar-Arrieta

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[u' @article{irizar-arrieta_addressing_2020, title = {Addressing {Behavioural} {Technologies} {Through} the {Human} {Factor}: {A} {Review}}, volume = {8}, issn = {2169-3536}, shorttitle = {Addressing {Behavioural} {Technologies} {Through} the {Human} {Factor}}, url = {https://ieeexplore.ieee.org/document/9035412/}, doi = {10.1109/ACCESS.2020.2980785}, abstract = {Energy-efficiency related research has reached a growing interest in recent years due to the imminent scarcity of non-renewable resources in our environment and the impending impacts their usage have on our environment. Thus, facing the reduction of energy waste and management has become a pivotal issue in our society. To cope with energy inefficiency, the scientific research community has identified the promotion of people\u2019s behaviour change as a critical field to foster environmental sustainability. However, the body of literature shows a lack of systematic methods and processes to reach a common ground when designing technology for promoting sustainable behaviour change. Therefore, this paper contributes with a thorough review and analysis of state of the art. Firstly, theoretical works related to behaviour change are collected and studied to clarify their main concepts and theories. Secondly, the different technologies, processes, methods and techniques applied in the field are reviewed to find diverse strategies in the application of the previously explained theoretical domains. Moreover, a wide range of systems developed to improve energy efficiency through human behaviour change is analysed (from augmented objects to the Internet of Things, digital applications or websites). Finally, the detected research gaps are listed to guide future research when aiming to raise the awareness of individuals through Information and Communication Technologies.}, urldate = {2020-04-29}, journal = {IEEE Access}, author = {Irizar-Arrieta, Ane and Gomez-Carmona, Oihane and Bilbao-Jayo, Aritz and Casado-Mansilla, Diego and Lopez-De-Ipina, Diego and Almeida, Aitor}, year = {2020}, keywords = {Activity Recognition, Artificial Intelligence, Behaviour change, Behaviour modelling, FuturAAL, ICT, Intelligent Environments, Internet of Things, IoT, JCR3.367, Q2, Sustainability, Sustainable Behaviour Change, machine, machine learning, sentientthings}, pages = {52306--52322}, } ']

[u' @article{irizar-arrieta_user_2020, title = {User perspectives in the {Design} of {Interactive} {Everyday} {Objects} for {Sustainable} {Behaviour}}, issn = {10715819}, url = {https://linkinghub.elsevier.com/retrieve/pii/S1071581919301570}, doi = {10.1016/j.ijhcs.2019.102393}, abstract = {Addressing e\ufb03cient management of energy has become a central objective due to the scarcity of traditional energy sources and global warming. To cope with this overarching issue, some technological solutions such as Smart Grids, Internet of Things or Demand response are proposed. However, the majority of them overlooks the role of human beings in the equation. Moreover, the very nascent body of research combining human and machine intelligence proposes methods, frameworks, and guidelines which vary depending on the application scenario complicating the selection of gold-standards to ensure seamless cooperation between smart devices and people. Hence, the purpose of this paper is to provide a set of design-hypotheses to devise augmented objects that ally with their users to reduce energy consumption. We expect designers, engineers, makers or even hobbyists in the intersection between technology-enablers (through IoT) and behavioural scientists to bene\ufb01t from them. To this aim, we describe the results of a long-term study in o\ufb03ce-based workplaces, where participants were randomly assigned to di\ufb00erent experimental conditions (persuasion, dashboard, and automation) to increase their energy-e\ufb03cient behaviour. Grounded Theory analysis was applied over qualitative data collected during focus group sessions obtaining \ufb01ve themes around a central category. The resulting themes were linked to design-hypotheses for IoT devices which were then tested through the implementation of a new IoT object also conceived for the workplace.}, language = {en}, urldate = {2020-01-14}, journal = {International Journal of Human-Computer Studies}, author = {Irizar-Arrieta, Ane and Casado-Mansilla, Diego and Garaizar, Pablo and L\xf3pez-de-Ipi\xf1a, Diego and Retegi, Aiur}, month = jan, year = {2020}, keywords = {JCR2.006, Q2}, pages = {102393} }']

[u' @article{irizar-arrieta_exploring_2020, title = {Exploring the {Application} of the {FOX} {Model} to {Foster} {Pro}-{Environmental} {Behaviours} in {Smart} {Environments}}, volume = {20 (16)}, url = {[Buscar dominio www.mdpi.com/1424-8220/20/16/4576] https://www.mdpi.com/1424-8220/20/16/4576}, doi = {1424-8220}, language = {English}, number = {4576}, journal = {Sensors MDPI}, author = {Irizar-Arrieta, Ane and Casado-Mansilla, Diego and Retegi, Aiur and Laschke, Matthias and L\xf3pez-De-Ipi\xf1a, Diego}, month = may, year = {2020}, keywords = {Behaviour change, Q1, Smart Environments, behavior modelling, jcr3.275, sustainability}, pages = {1--26} }']

[u' @inproceedings{casado-mansilla_lasting_2020, address = {Split (Croatia)}, title = {Lasting and {Spillover} {Effects} of {Ambient} {Eco}-{Feedback} in the {Office}-based {Workplace}}, url = {https://ieeexplore.ieee.org/document/9243717}, doi = {10.23919/SpliTech49282.2020.9243717}, abstract = {Aside from being one of the biggest challenges of current times, reduction of energy usage in the workplace through the adoption of energy efficient practices contributes both to develop a sustainable work environment and also minimize operational costs. Considering the vital role of the employees, the adoption of energy-specific related behaviour in a working environment depends largely on their real engagement. Even then, while the new adoption of energy efficiency measures may come naturally at first and may be regarded with interest and motivation, the question remains about its real lasting effects after the intervention ends. In this regard, the following work details the experience of employees in an office-based environment when using an energy-aware smart IoT device. Moreover, it analyses the lasting effect of the formed green-behaviour that the intervention brought even beyond the end of the study. Finally, it provides evidence on the learning process about energy practices at the workplace and how this acquired habit can be brought to external contexts such as private settings.}, booktitle = {In 2020 5th {International} {Conference} on {Smart} and {Sustainable} {Technologies} ({SpliTech})}, publisher = {IEEE Xplore}, author = {Casado-Mansilla, Diego and Irizar Arrieta, Ane and Solabarrieta Roman, Mikel and Manterola Lasa, Aratz and Kamara-Esteban, Oihane and Tsolakis, Apostolos and Krinidis, Stelios and Tzovaras, Dimitrios and Borges, Cruz E. and L\xf3pez de Ipi\xf1a, Diego}, month = sep, year = {2020}, keywords = {Behaviour change, Energy-efficiency, GreenSoul, IoT, Persuasive Technology}, pages = {1--6}, } ']

[u' @inproceedings{papageorgiou_socio-economic_2019, address = {Leicester, United Kingdom}, title = {A {Socio}-{Economic} {Survey} for {Understanding} {Self}-{Perceived} {Effectiveness} of {Persuasive} {Strategies} {Towards} {Energy} {Efficiency} in {Tertiary} {Buildings}}, doi = {10.1109/SmartWorld-UIC-ATC-SCALCOM-IOP-SCI.2019.00321}, language = {English}, booktitle = {{IEEE} {SmartWorld}, {Ubiquitous} {Intelligence} \\& {Computing}, {Advanced} \\& {Trusted} {Computing}, {Scalable} {Computing} \\& {Communications}, {Cloud} \\& {Big} {Data} {Computing}, {Internet} of {People} and {Smart} {City} {Innovation} ({SmartWorld}/{SCALCOM}/{UIC}/{ATC}/{CBDCom}/{IOP}/{SCI})}, author = {Papageorgiou, Dimitris and Casado-Mansilla, Diego and Tsolakis, Apostolos and Borges, Cruz E. and L\xf3pez-De-Ipi\xf1a, Diego and Kamara-Esteban, Oihane and S\xe1nchez-Corcuera, Ruben and Moschos, Ioannis and Irizar-Arrieta, Ane and Krinidis, Stelios and Zacharaki, Angeliki and \xc1vila, Jose Manuel and Tzovaras, Dimitrios}, month = aug, year = {2019}, pages = {1817--1824} }']

[u" @inproceedings{casado-mansilla_side_2019, address = {Glasgow, Schottland}, title = {On the {Side} {Effects} of {Automation} in {IoT}: {Complacency} and {Comfort} vs. {Relapse} and {Distrust}}, url = {https://arxiv.org/abs/1911.08657}, doi = {arXiv:1911.08657}, abstract = {Automation through IoT brings with it a whole new set of philosophical and ethical implications that we barely began to address. However, it is widely considered by many scholars as the panacea to overcoming the majority of societal issues. The case of energy efficiency as an action for tackling climate change is not different: demand-response proposals or occupancy-driven energy management systems crowd the current research agenda on energy efficiency. However, there are still very few studies that have reported the effects of automation in the mid or long term beyond energy reduction (eg emotional feelings derived to interact with automation, complacency to the devices or perceived value of the automation throughout the time). In this workshop article, we report scientific evidence of a study conducted in ten workplaces during more than one year where we found that automating some electronic devices of common use (ie moving away or preventing subjects from the control of these devices) in favour of comfort and energy efficiency, is associated with a reduction of the users' confidence in science and technology as a mean to solve all environmental current problems and reduce the willingness of people to act in favor of the environment.}, booktitle = {Proceedings of the {CHI} 2019 {Workshop} on {New} {Directions} for the {IoT}: {Automate}, {Share}, {Build}, and {Care}}, publisher = {arXiv}, author = {Casado-Mansilla, Diego and Garaizar, Pablo and Irizar-Arrieta, Ane and {Diego L\xf3pez de Ipi\xf1a}}, year = {2019} }"]

[u' @incollection{gomez_social_2019, address = {Munich}, title = {Social and {Digital} {Innovations}: {Creative} {Interactions} {Responding} to the {Multilevel} {Challenges} of {Employment}}, isbn = {978-3-96238-157-8}, abstract = {Creative interactions, responding to the multilevel challenges of employment, involve products and services sustained by technological innovations such as Big Data, Blockchain, the Internet of Things (IoT) and Artificial Intelligence (AI), accompanied by a firm commitment to Sustainable Development Goals.}, language = {English}, booktitle = {Atlas of {Social} {Innovation} \u2013 2nd {Volume}: {A} {World} of {New} {Practices}}, publisher = {oekoem verlag}, author = {Gomez, Laura and Caro, Antonia and Almeida, Aitor and Enciso, Marta and Irizar-Arrieta, Ane}, month = apr, year = {2019}, keywords = {Artificial Intelligence, employment, machine learning, social innovation} }']

[u' @inproceedings{irizar-arrieta_fox_2019, title = {{FOX}: {A} {Flexible} and {Heterogeneus} {Mixed} {User} {Model} to {Address} {Sustainable} {Behaviour} in {Smart} {Environments}}, volume = {31}, shorttitle = {{FOX}}, url = {https://www.mdpi.com/2504-3900/31/1/82}, doi = {10.3390/proceedings2019031082}, abstract = {Addressing how human behaviour can be taken into account when designing for sustainability is an emerging topic in the development of pro-environmental person-centred smart systems. Indeed, user diversity and categorisation in the context of sustainable behaviour was already studied by some scholars in recent literature. However, the complexity of the individual present some open challenges that still have to be further investigated. In this work, behavioural theories and user characterisation are analysed together to better understand the human factors when trying to in\ufb02uence sustainable lifestyles and actions. Then, theoretical frameworks are combined and mapped in a novel user meta-model, coined FOX, that classi\ufb01es the individual dynamically taking into account its heterogeneity and diversity. The dimensions involved in the FOX proposal are explained by describing the categorisation of each dimension. Besides, an example of the potential application of the model is exposed to better contextualise the work presented. Finally, controversial aspects and emerging ideas of the proposal are equally discussed throughout the paper as well as we discuss the use of FOX model to inform the design of behaviour change interventions related to sustainability.}, language = {en}, urldate = {2020-01-14}, booktitle = {Proceedings}, author = {Irizar-Arrieta, Ane and Retegi, Aiur and Casado-Mansilla, Diego and Laschke, Matthias and L\xf3pez-de-Ipi\xf1a, Diego}, month = nov, year = {2019}, keywords = {behavioural theories, human computer interaction, sustainable behaviour change, user modelling}, pages = {82} }']

[u' @inproceedings{casado-mansilla_design-insights_2018, address = {Bilbao, Spain}, title = {Design-insights for {Devising} {Persuasive} {IoT} {Devices} for {Sustainability} in the {Workplace}}, isbn = {978-1-5386-6451-3}, doi = {10.1109/GIOTS.2018.8534578}, abstract = {Sustainable HCI scholars have shown a growing interest in augmenting with technology everyday devices for promoting energy conservation behaviors in different contexts of use. The workspace has not been sufficiently explored as space where everyday appliances and work equipment might be converted into persuasive devices which raise eco-awareness. In this paper, we present the design of persuasive IoT devices that help to promote energy-efficient behaviour change in the workplace. This approach issued by applying Grounded Theory analysis over qualitative data collected at ten focus groups sessions after running a one year study where participants were treated to different persuasive strategies. With these data, five design categories emerged to be taken into account in the conception phase when devising tangible objects that aim to form pro-environmental behaviour change at workplaces. Our design-insights are also derived from an evaluation of the literature on ambient devices that encourage energy-efficient practices.}, booktitle = {2018 {Global} {Internet} of {Things} {Summit} ({GIoTS})}, publisher = {IEEE}, author = {Casado-Mansilla, Diego and Irizar-Arrieta, Ane and Garaizar, Pablo and Lopez de Ipi\xf1a, Di}, year = {2018} }']

[u' @inproceedings{irizar-arrieta_accounting_2018, address = {Split (Croatia)}, title = {Accounting for {User} {Diversity} in the {Design} for {Sustainable} {Behaviour} in {Smart} {Offices}}, isbn = {978-953-290-081-1}, abstract = {Human factors are essential in the promotion and success of energy efficiency initiatives in the workplace. The existing literature on the field has demonstrated that \u2018one-size-fitsall\u2019 solutions tend to fail because they overlook addressing user diversity and the different motivations to behave proenvironmentally. Thus, accounting for user heterogeneity appears to be a successful approach to improve the accuracy selecting and developing behaviour change strategies for different user profiles and work-contexts. This paper addresses the ideation and design process of an Internet of Things (IoT)-based physical object, a coaster, to foster energy awareness in an office-based workplace. Putting the diversity of users in the centre of the process, the Iotdesign proposal links persuasive principles with user profiles in order to give personalised eco-feedback for each different user type. Insights on the inclusion of user diversity on the Design for Sustainable Behaviour (DfSB) theories are provided after conducting qualitative research to evaluate the relationship between users and the designed interactive coaster.}, author = {Irizar-Arrieta, Ane and Casado-Mansilla, Diego and Retegi, Aiur}, year = {2018}, keywords = {Internet of Things, Persuasive Technology, Sustainable behaviour change, Tangible Interfaces, User diversity} }']

[u' @article{casado-mansilla_human-centric_2018, series = {{IEEE}}, title = {A {Human}-centric \\& {Context}-aware {IoT} {Framework} for {Enhancing} {Energy} {Efficiency} in {Buildings} of {Public} {Use}}, volume = {6}, copyright = {Open Access}, issn = {2169-3536}, url = {https://ieeexplore.ieee.org/document/8360090/}, doi = {10.1109/ACCESS.2018.2837141}, abstract = {The GreenSoul project introduces an innovative energy-efficient platform which enhances traditional public-use buildings with various technologies, such as smart adaptors, energy analyzers, an occupant aware decision support engine, mobile applications and interactive ambient interfaces. These enhancement aims to directly improve the interactions between occupants and energy-consuming assets in their environment. The GreenSoul framework is further enriched by the deployment of lightweight edge-computing GreenSoul-ed devices, which reduce energy consumption by cooperating with other devices, smart metering equipment and, very importantly, with eco-aware users. The decision making process is supported by a socio-economic behavioural model, which provides the necessary understanding of occupant indoor behaviour towards transforming energy consuming devices into active pro-sustainability agents that inform users how energy-efficiently they operate them, provide notifications as to improve that aspect, and even adapt their own functioning to reduce energy waste. These eco-wise devices, which are coined as GreenSoul-ed Things, are explained in detail throughout the presented work as well as the sensor-based architecture that supports their operation. The deployment of the framework across six pilot buildings is addressed, as well as the designed experimental setting to corroborate the potential of such a collaborative approach to enhance energy efficiency in office buildings.}, language = {English}, number = {1}, journal = {IEEE Access}, author = {Casado-Mansilla, Diego and Moschos, Ioannis and Kamara-Esteban, Oihane and C. Tsolakis, Apostolos and Borges, Cruz E. and Krinidis, Stelios and Irizar-Arrieta, Ane and Kitsikoudis, Konstantinos and Pijoan, Ander and Tzovaras, Dimitrios and L\xf3pez-de-Ipi\xf1a, Diego}, month = may, year = {2018}, keywords = {Computer architecture, Decision Support Systems, Energy-efficiency, Green Buildings, Internet of Things, Persuasive Technology, Q1, jcr3.244}, pages = {31444--31456} }']

[u' @article{irizar-arrieta_evaluation_2018, title = {{EVALUATION} {OF} {A} {DIGITAL} {INTERFACE} {THAT} {INTEGRATES} {USER} {DIVERSITY} {TO} {AWARE} {INDIVIDUALS} {ABOUT} {ENERGY}}, volume = {13}, issn = {1646-3692}, abstract = {Human factors play a key role on the improvement of energy efficiency at the workplace. Hence, they should be taken into account. Literature on Human-Computer Interaction (HCI) has demonstrated that \u2018one-size-fits-all\u2019 solutions fail addressing the user diversity in office environments. Therefore, this paper exposes how User Centered Design (UCD) and User Experience (UX) can act as pivotal tools to enhance user engagement in digital interfaces that promote sustainable behaviour at work. To accomplish this goal, a digital interface that offers a range of strategies and functions directed to different user archetypes has been designed and evaluated both quantitatively and qualitatively. Analysed data revealed the importance of the UX to design positive interactions which is a predictor of future system usage and engagement. The diversity of users and the impact of UCD on the Design for Sustainable Behaviour are discussed. Besides, future iterations of the design of a digital system that adapts dynamically to user profiles are proposed.}, number = {1}, journal = {IADIS International Journal on Computer Science and Information Systems}, author = {Irizar-Arrieta, Ane and Casado-Mansilla, Diego and Retegi, Aiur}, month = aug, year = {2018}, keywords = {Design for Sustainable Behaviour, Interaction Design, Interface Design, Sustainability, User Centered Design, User Experience}, pages = {110--124} }']

[u' @article{zabaleta_human_2018, title = {Human {Computation} to {Enhance} {E}-{Service} {Consumption} among {Elderlies}}, volume = {2}, issn = {2504-3900}, url = {http://www.mdpi.com/2504-3900/2/19/1221}, doi = {10.3390/proceedings2191221}, abstract = {Smart Cities aim to increase citizens\u2019 quality of life. Smart Government is a part of Smart Cities domain aiming to enhance the communication and interactions of citizens and companies with government. The SIMPATICO framework combines machine and human intelligence to simplify e-services i.e., web accessible apps to accomplish administrative procedures online, and thus enable a more widespread adoption of electronic procedures. This paper reviews the impact of instrumenting e-services, in Galicia region in Spain, with SIMPATICO features, e.g., text and work\ufb02ow simplication, autocompletion of personal data and public procedure documentation and support through crowdsourced questions and answers. Particularly, taking into account the lessons learnt at the \ufb01rst pilot evaluation with Elderly people, this paper describes the public procedure model proposed by SIMPATICO which backs the application of diverse strategies to better support users while facing the completion of complex administrative procedures.}, language = {en}, number = {19}, urldate = {2018-12-14TZ}, journal = {Proceedings}, author = {Zabaleta, Koldo and L\xf3pez-de-Ipi\xf1a, Diego and Sanz, Enrique and Irizar-Arrieta, Ane and Cartelli, Vincenzo and Modica, Giuseppe and Tomarchio, Orazio}, month = oct, year = {2018}, keywords = {accessibility, human computation, piloting, simpatico, smart government, usability, web technologies}, pages = {1221} }']

[u' @inproceedings{irizar-arrieta_coping_2017, address = {Lisbon (Portugal)}, title = {Coping with user diversity: {UX} informs the design of a digital interface that encourages sustainable behaviour}, abstract = {Human factors play a key role on the improvement of energy efficiency at the workplace. However, to mitigate this recurrent issue most of the approaches rely on \u2018one-size-fits-all\u2019 solutions which the literature on HCI evidenced that ails addressing the user diversity in office environments. Therefore, this paper emphasises on the relevance of boosting the User Centered Design (UCD) and enriching the User Experience (UX) as pivotal means to enhance the user engagement on digital interfaces that promote sustainable behaviour at work. To accomplish this goal, a digital interface that offers a range of strategies and functions directed to the different user archetypes (user diversity) has been designed and evaluated quantitatively and qualitatively. The analysed data shed light on the relevance of enhance the UX to design positive interactions which is a predictor of future system usage and engagement. The diversity of users and the impact of the UCD on the Design for Sustainable Behaviour are discussed throughout the paper. Besides, we propose future lines of work on designing digital systems able to adapt dynamically to user profiles during its usage.}, booktitle = {11th {Multi} {Conference} on {Computer} {Science} and {Information} {Systems} 2017}, author = {Irizar-Arrieta, Ane and Casado-Mansilla, Diego}, month = jul, year = {2017}, keywords = {Design for Sustainable Behaviour, Interaction Design, Interface Design, Sustainability, User Centered Design,, User Experience} }']