Empowering Citizens into Co-creators of Demand-Driven Public Services

Abstract

Open Government aims to enhance the transparency, participation and collaboration of city stakeholders in order to give place to Smarter Cities. This paper describes the WeLive co-creation fostering methodology together with its associated co-creation tools and a wide range of resulting co-created artefacts. This combination of co-creation methodology, platform and assets have been used to foster higher and better public-private partnerships for addressing citizen needs through new user demand-driven public services in four pilots across Europe. The lessons learned from this piloting on the value of co-creation to enhance participation and collaboration among distinct Smart Cities stakeholders are described.